NBBJ Consulting Successfully Relocated Staff & Patients to a New Facility During a Pandemic!

NBBJ architects designed the new St. Michael Medical Center (SMMC) for patients and staff while NBBJ Consulting prepared the people for the space! Last week on December 12, NBBJ's Operational Readiness Planning & Transition Services Team successfully relocated 166 Bremerton inpatients to the Silverdale Acute Care Expansion (ACE) facility in a joint effort with SMMC, Olympic Ambulance, Kitsap Fire and Rescue and the Bremerton Fire Department. The emergency department opened its doors and all specialty services began operating.

Previously known as Harrison Medical Center and part of CHI Franciscan’s healthcare system, SMMC expanded their Silverdale location to better serve and care for the Kitsap community. The SMMC ACE replaces most services and outdated facilities that are currently located at the SMMC in Bremerton. The new medical center consolidated more than 500,000 square feet from two campuses, including 144 private patient rooms, 56 bay emergency department, 8 operating rooms and a state of the are medical imaging department. At 546,844 SF and 9 stories, the ACE consolidates services from both locations including the existing Orthopedic and Family Care Centers into a single full-service, state-of-the-art Medical Center. The adjacent Cancer Center and Medical Pavilion will open in early 2021.

Knowledge transfer was designed as a layered approach. An online orientation presentation is required of all staff and offered to all medical staff as well. A learning lab has been set up on one of the nursing floors for staff to complete a self-directed scavenger hunt, receive training on the new GE physiological monitors and other equipment, and learn about the contemporary features of the patient room and unit. Volunteer docents are currently conducting hospital-wide tours. Tours specifically for medical staff are offered.

Features of ACE include:

  • 144 new private patient rooms including 48 critical care and 96 intermediate care rooms

  • Trauma Level III emergency department with 56 treatment locations including two trauma rooms, decontamination, behavioral health capability, and fast-track treatment

  • Shared imaging services between in-patient and ED include 2 MRIs, 4 CTs, and numerous modalities in 16 other imaging rooms

  • 8 new operating theatres

  • 5 interventional radiology rooms including one hybrid

  • Separate entrance and registration for surgical and interventional services

  • Gift shop, chapel, coffee shop, respite areas, on-site parking structure, and beautifully appointed spaces

  • Healing Garden with water features, and integrated with the Clear Creek Trail

  • Café overlooking the healing garden

NBBJ’s Operational Readiness Planning & Transition Services Team was retained by CHI Franciscan Planning, Design & Construction to execute a phased approach to plan, prepare, relocate, and stabilize the new hospital in a way that brings the project design to life. This large-scale change initiative was accomplished through a number of teams with staff from all levels including physicians. The teams worked for two years to prepare the workforce to practice in the new hospital. Clinical groups designed new care processes and workflows. Logistic specialists planned the patient move, staff move, and physical move of equipment and supplies. Hospital educators created associated orientation and training offerings delivered through immersive learning, tours, online education, and equipment training and demonstration.

#transitionservices #operationalreadiness #expansion #SMMC #CHI

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