Margaret Montgomery, FAIA, LEED AP BD+C, WELL AP
Principal, Sustainable Design Leader
Margaret leads work that has far-reaching impact, improving building performance and ecosystem vitality now and into a changing future.
As NBBJ’s global sustainable practice leader, Margaret has devoted her career to creating healthy places that reunite people with nature. She works with teams to develop our buildings, infrastructure, neighborhoods and cities in ways that achieve human needs and desires within the framework of a thriving ecosystem, applying current and emerging best practices toward realizing a sustainable, resilient urban future.
Teri Oelrich, BSN, MBA
Partner, Healthcare Strategist, Clinician
Teri approaches health planning from a business perspective coupled with a clinical nursing background.
Her experience provides the ability to integrate the needs of the client with the expertise of the consultants and architects. Teri’s background includes facility utilization planning, financial feasibility and cost analysis, operations analysis, and program planning with hospitals, and freestanding clinics.
Susan Bower, MBA, BSN, RN, EDAC
Principal, Healthcare Planner, Clinical Specialist
Susan excels at helping healthcare providers operationalize their strategic objectives: solving process and quality issues, engaging stakeholders and integrating human experiences into operations planning and design.
With nearly three decades of healthcare experience—including 15 years as a clinician—Susan brings an enterprise-level focus to medical planning and daily operations. She not only leads planners and designers in early project phases, translating business goals into design; she also remains integrated with the team through project delivery and transition management, to ensure the facility operates at the highest levels of performance.
Kelly Griffin, LEED AP
Principal, Workplace Strategist, Architect
Every organization is unique. Kelly is convinced that their workplace should be too.
With 30 years of leading corporate workplace projects as a designer and project manager, Kelly launched NBBJ’s Workplace Strategies Group in 2014. A thoughtful facilitator, Kelly is focused on building alignment across leadership teams and learning from the “everyday experts” in each organization to craft a complete workplace experience. Fascinated by what connects us as humans, Kelly uses social science methodologies to uncover what makes each organization tick and creates strategies to ensure everyone has a great day at work.
Janet Susi, MBOE, BSN, RN, LSSBB, EDAC
Principal, Healthcare Planner
A Lean Six Sigma Black Belt-certified professional and registered nurse, Janet combines healthcare planning and clinical expertise with Lean methodology and organizational strategy.
Janet works to deliver flexible, efficient and patient-centered healthcare environments by applying Lean thinking at a project’s earliest stages, and by leading multi-disciplinary user groups with senior leadership and care providers. She also directs process improvement initiatives and helps providers transition into new facilities. Her operational design expertise has improved a range of inpatient and outpatient services—emergency departments, ORs, post-operational recovery, materials handling, labs, pharmacy and others—as well as ambulatory and pediatrics.
Melissa Alexander, RA, LEED GA
Applied Analytics & Data Visualization Strategist
Melissa has a passion for turning data and analysis into insights for design and planning.
She builds on her years of practice as an architect and urban designer towards the generation of creative and implementable master plan concepts, thoughtful stakeholder engagement, and rigorous data analysis. Melissa is a key nbbj digital practice leader: she leads a firm-wide team dedicated to the integration of insights from urban scale data and analysis to inform design across all scales. Additionally, she helps her team achieve and maintain design excellence in all visual representations, and champions the use of interactive websites as project deliverables.
Andrea Rufe, Assoc. AIA
Director of Analytics
Andrea’s ability to assess data and project volumes in a specific market service area allows the client to make sound business decisions.
Through Space and Functional Programming, Facility Analytics, Lean Program Planning, and Medical Equipment Planning, Andrea creates scenarios that help determine the needs of the client and the patient by eliminating inefficiencies and increasing satisfaction. Her analyses of spatial relationships are used to develop the most functional layouts for paths of travel, eliminating wasted space, and increasing departmental efficiencies. In addition, as Lean and LEED make their mark in the healthcare community, Andrea’s experience has proved to be a resource of immeasurable value.
Director of Healthcare Strategy
Donald has more than 30 years of experience working with healthcare institutions to develop strategies to solve issues, create value, and grow and improve business performance.
His areas of healthcare knowledge include acute care, ambulatory, post-acute, home health, behavioral health and physician sectors, as well as marketing and public affairs. His experience allows him to mitigate uncertainty for health systems leaders during the programming phase by providing analytical evidence to support decisions on forecasting, service line and program decisions, population health planning, operational design, and financial pro-forma.
Doug Grove, AIA, CKP, CLP
Healthcare Planner, Process Improvement Strategist
Doug has 30 years of healthcare planning experience, with 12 years dedicated to lean process improvement in healthcare operations and design.
Doug provides workshop facilitation, process improvement education and medical planning for healthcare organizations practicing integrated care and facility design. He is a Certified Lean Leader with training from Virginia Mason Medical Center in Seattle, and Shingijutsu Global in Japan. Doug co-developed and implemented a Lean design methodology at Virginia Mason in Seattle using Production-Preparation-Process facilitation tools and Integrated Project Delivery principles. This methodology is now a key component of NBBJ’s Process Design practice.
Peter Alspach, PE, LEED AP
Principal, Director of Design Performance
As a mechanical engineer, building physicist and façade engineer, Peter leverages a unique skill set to develop holistic sustainable façade and formal solutions to the built environment.
As the firmwide design performance and sustainability leader, Peter focuses on finding creative solutions to meet his client’s needs, with an early project focus on active listening and client engagement. Peter mines his diverse project history to create new multi-disciplinary integrated design solutions that do not rely on the repetition of conventional strategies of the past. Over his 26 year career, Peter has become a nationally a recognized leader in building physics, energy simulation and sustainable design optimization contributing to a myriad of awarded projects.
Cody Aarons, RN, BSN, MCP
Healthcare Planner, Clinician
Cody provides a non-traditional approach to healthcare planning with a unique blend of clinical, planning and design skills.
Cody has a range of clinical nursing experience from world-renowned medical centers to small community hospitals, offering an intimate understanding of patient care. With his skills in analytics and design from a Master’s in City and Regional Planning, Cody views each project as an opportunity to provide comprehensive insight with a clinician’s perspective. He is focused on enhancing operational efficiencies and facilitating process improvement with the ultimate goal of providing the best care for every patient.
Chris Vishey, MBA
Senior Healthcare Consultant
Chris has 11 years of experience in strategic facility planning, financial analytics, operational modeling, forecasting and testing creative solutions, making him a key resource for design teams.
In the ever changing and complex world of healthcare, Chris transparently communicates how healthcare systems can plan today to maximize long-term asset performance while meeting current and future patient needs.
Pragya Gupta, LEED AP
Design Performance Analyst